top of page

Privacy Policy

 

My Honest Coach cares about your privacy. For this reason, we collect and use personal data only as it might be needed for us to operate our website and communicate with you. 

​

Personal data​

Your personal data includes information such as: 
* Name
* Telephone number
* Email address


This Privacy Policy explains how and what data we collect, and how and why we use your personal data. It also describes options we provide for you to delete your personal data that we process. 

If at any time you have questions about our practices or any of your rights described below, please feel free to contact us and we will be happy to discuss them.

 

The information we collect​

We collect information mainly so that we can communicate with you and inform you about what we are doing. Certain items of personal data are collected directly from you when you:
 
(1) Complete our contact form e.g. your name and email address

 

How we utilise information​​

We believe in minimizing the data we collect and limiting its use and purpose to only that:
(1) For which we have been given permission (e.g. to contact you via email),
(2) As we might be required or permitted for legal compliance or other lawful purposes. These uses include:

Delivering, improving, updating and enhancing the services we provide to you.
 

We collect various information relating to your interactions with our services. We utilize this information to:

 

Improve and optimize the operation and performance of our website (tell us if you find an issue)
Detect and prevent fraud and abuse of our services and systems.
 

Sharing with trusted third parties

We only share your personal data as necessary for any third party to provide the services as requested or as needed on your behalf. For example web form submissions.
These third parties (and any subcontractors) are subject to strict data processing terms and conditions and are prohibited from utilizing, sharing or retaining your personal data for any other purpose than as they have been specifically contracted for.

 

Update or delete your data

If you want to have your personal data removed from our records you can contact us via our contact form and request a call back. You will be asked to verify your identity before deletion.

 

Transfer of personal data abroad

We will never do this or sell your data to a third party. 

​

​Website analytics and targeted advertisements

We use web analytics tools provided by service partners such as Google Analytics and Wix to collect information about how you interact with our website, including what pages you visit, what site you visited prior to visiting our website, how much time you spend on each page, what operating system and web browser you use and network and IP information. We use the information provided by these tools to improve our services. These tools place persistent cookies in your browser to identify you as a unique user the next time you visit our website. Each cookie cannot be used by anyone other than the service provider (e.g. Google or Wix).


The information collected from the cookie may be transmitted to and stored by these service partners on servers in a country other than the country in which you reside. Though information collected does not include personal data such as name, address etc, the information collected is used and shared by these service providers in accordance with their individual privacy policies. You can control the technologies we use by managing your settings through our cookie policy via the "cookie banner" that is presented when you first visit our website, or by utilising settings in your browser or third-party tools.

 

Targeted advertisements. Targeted ads or interest-based offers may be presented to you based on your activities on our webpages, and other websites. These offers will display as varying product banners presented to you while browsing. Google may use technologies such as cookies to gather information on activities in order to provide you with advertising based upon your browsing activities and interests, and to measure advertising effectiveness.


Third-party websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of third-party sites. Please read the privacy policy of any website you visit.

​

​Cookies

We use third party cookies from the likes of Google and Wix to enable website analytics to make our site better.

 

You can delete cookies on your browser at any time by clearing your browser history or following the instructions in your browser settings.

 

How we secure, store and retain your data​​

We follow generally accepted standards to store and protect the personal data we collect, both during transmission and once received and stored, including utilization of encryption where appropriate.


We retain personal data only for as long as necessary to provide the services you have requested and thereafter for a variety of legitimate legal or business purposes. These might include: Retention periods mandated by law, contract or similar obligations applicable to our business operations; for preserving, resolving, defending or enforcing our legal/contractual rights; or needed to maintain adequate and accurate business and financial records.

If you have any questions about the security or retention of your personal data, you can contact us using our contact form.

bottom of page